Help Centre

Coffee blend: We recommend a strong dark roast, or Italian-style roast to achieve a stronger tasting brew. And remember - fresh is best. Head to your local ...

Before you brew anything in your Nespresso machine, the following is recommended: Fill the water tank with filtered water. Remove capsules and rinse inside ...

Grind method: If you grind at home, using a burr grinder will help you achieve a better brew (blade grinders can create too much dust). This dust, along wit...

Tamp: Ensure your capsule is full to the top. Pump function: We also suggest making sure your coffee capsule machine has been recently cleaned, descaled...

Q. Why do SealPod capsules utilise recyclable lids when you are trying to close the loop? A.  Since launching in 2014, we've tested, trialled and experi...

We encourage you to replace parts rather than ordering a new product - it's much more energy efficient and less wasteful than buying a whole new product...

Now that you're using real, fresh specialty coffee, you may notice that your brew extracts a little slower than single-use capsules did. This slower ext...

How to use the Silicone Fresh Covers: Always have a fresh coffee pod ready to go by filling multiple SealPod capsules in advance. Simply fill, tamp and seal...

When purchasing from a local coffee shop / roaster, ask for coffee ground to medium-fine. Alternatively, you can grab one of our delicious packs of Bespok...

Our capsules are made from high quality stainless steel - these can expand a little during use. Whilst this won't cause damage to your machine, they may...