Shipping
Dispatches occur daily. All orders completed before 11am (AEST) will be processed and shipped the same dispatch day. All orders made after 11am (AEST), will...
Tue, 10 Sep, 2024 at 5:06 PM
We dispatch from our Melbourne HQ. Because customs policies vary from country to country, orders may be subject to local customs charges. Any customs, ...
Fri, 8 May, 2020 at 5:09 PM
We always endeavour to get your order to you as quickly as possible, however whilst we are an online based organisation, we are not staffed around the clock...
Tue, 25 Aug, 2020 at 2:59 PM
We will email you as soon as your order is placed and processed, and then again when our team has dispatched your item. This final email will contain your t...
Fri, 12 Jul, 2019 at 5:44 PM
Generally once placed, we are unable to make changes to your order. If you contact us prior to dispatch we will do our best to amend address details. Ou...
Fri, 8 May, 2020 at 5:12 PM
Some products are assembled, and all products are packed by real human beings in our Melbourne warehouse! We monitor our packing to improve our processes. W...
Mon, 23 Nov, 2020 at 2:19 PM
Generally once placed, we are unable to make changes to your order. If you contact us prior to dispatch, we will try our best to accommodate last minute...
Sat, 29 Jun, 2019 at 2:11 PM
If your item is waiting for you at your post office, you'll have 10 business days to collect it before the item is returned to the sender. If you can&#...
Fri, 8 May, 2020 at 5:15 PM
Please contact your local Post Office to find out whether your parcel can be redelivered. We can organise to resend your order once it has arrived back ...
Sat, 29 Jun, 2019 at 2:47 PM