We always endeavour to get your order to you as quickly as possible, however whilst we are an online based organisation, we are not staffed around the clock. We are a small, family-owned business - along with our sustainability ethos, we believe in the weekend!
We dispatch from our Melbourne HQ - your order is shipped from our closest hub! You can estimated delivery time here(use Box Hill North 3129 in the "From" postcode field). If selecting Express Post, you can check if you fall within Australia Post's Express Network here.
Dispatches occur on Mondays, Wednesdays and Fridays. All orders completed before 9am (AEST) will be processed and shipped the same dispatch day. All orders made after 9am (AEST), will be processed and dispatched the following dispatch day. In the case of a public holiday or Australia Post Office closures falling on a regular dispatch day, orders will be processed and dispatched on the following business day.
IMPORTANT SHIPPING INFORMATION
We are not responsible for any delays caused by carrier, delays caused by destination customs clearance processes, local postage strikes, or failure to deliver by carrier. Once an order is shipped, it is up to the carrier to deliver the products; we are unable to stop or re-direct orders once items have been dispatched.
Because customs policies vary from country to country, orders may be subject to local customs charges. Any customs, import duties and associated fees are the responsibility of the recipient - this cost is not included in our freight cost. Please check with the customs office at the destination country to determine any additional costs before proceeding with purchase.
|Free Shipping (2-10 Business Days)||Orders Over $80.00||FREE|
|Parcel Post (2-10 Business Days)||$7.97|
|Express Post (1-2 Business Days)||Metro Only||$10.85|
|Sticker Lid Express Post (1-2 Business Days)||Metro Only||$5.00|
|Sticker Lid Registered Post (2-10 Business Days)||Signature Required ||$2.75|
|Parcel Post||Calculated at checkout|
|Express Post||Calculated at checkout|
Please note: Delivery times are estimates only. Delivery estimates commence from date of dispatch. Delivery time may be longer to some destinations.