General
Our capsules are made from high quality stainless steel - these can expand a little during use. Whilst this won't cause damage to your machine, they may...
Sat, 9 May, 2020 at 4:36 PM
Did you know that baristas increase shot size based on the amount of milk to get the right harmony? It's important to consider what kind of coffee you r...
Wed, 26 May, 2021 at 11:30 AM
Now that you're using real, fresh specialty coffee, you may notice that your brew extracts a little slower than single-use capsules did. With reusable p...
Fri, 5 Jun, 2020 at 1:30 PM
We are very particular about which reusable capsules we stock, and back our products. Brand ethics, supply chain and usability are all taken into considerat...
Fri, 5 Jun, 2020 at 3:10 PM
Recommended usage: - Regular coffee drinkers (30+ cups a month) - use one capsule per week - Light coffee drinkers (0- 29 cups a month) - use once capsule ...
Sat, 9 May, 2020 at 4:37 PM
If planning on using our reusable capsules with a Wacaco machine, we suggest talking to a Wacaco technician first to confirm if they recommend modifying you...
Mon, 28 Sep, 2020 at 3:58 PM
We encourage you to replace parts rather than ordering a new product - it's much more energy efficient and less wasteful than buying a whole new product...
Fri, 12 Jul, 2019 at 5:12 PM
Recommended usage: Caffenu® Eco Descaler contains 200mL - enough for 2 doses. Use one dose every 3-6 months to ensure your machine is in optimal working con...
Fri, 8 May, 2020 at 3:57 PM
Yes. The warranty is not dependent on the capsules used in the machine, and should be honoured by the manufacturer. If in doubt, refer to the manufacturer’s...
Sat, 29 Jun, 2019 at 4:24 PM
On the rare occasion, a batch of coffee may have undergone an issue (such as over-roasting) during the roasting process, consequently creating too much oil ...
Wed, 21 Apr, 2021 at 11:41 AM