Help Centre

Before you brew anything in your Nespresso® machine, we recommend ensuring your machine has been recently descaled to ensure that the brewing pressure is normal and to assist with optimal performance. To use your My-Cap foil accessories, follow the below instructions.

1. Beans and grind. The best espresso is always made with freshly roasted and ground coffee. We recommend buying your coffee from your favourite local cafe or roaster. Ask for your coffee beans to be ground to a grind. When grinding coffee beans at home, we recommend burr grinders as they create a consistent grind with minimal dust.

2. Filling the capsule. Place an empty Vertuo capsule in the Capsule Holder, fill with coffee and tamp firmly. Give the edges of the capsule a brush to remove loose grinds.

3. Sealing the capsule. Carefully centre the My-Cap Foil on top of the capsule, and then using the end of a spoon, press firmly but gently to depress the inside edge of the foil in the capsule. Ensure the foil is completely pressed around the edges, and that the barcode under the capsule is still showing.

4. Brew and storing. Place the capsule into the machine and close the handle. (Note: If there appears to be resistance when closing the unit, reopen it and try again.) Brew and enjoy! Or if you want to fill in advance for convenience, simply store your sealed capsules in a cool, dark place.