OUT OF AN ABUNDANCE OF CAUTION, DUE TO COVID-19 WE HAVE MADE THE DECISION TO PUT A PAUSE ON OUR CLICK & COLLECT OPTION. WE'LL REMOVE THIS MESSAGE ONCE WE HAVE ENABLED PICK-UP AGAIN.
CAN I ARRANGE LOCAL PICK-UP?
When purchasing from our website, simply select “Pick-up” at the checkout, and the freight cost will be deducted.
Once you've placed your order, you will receive a notification when your items are ready - please allow up to 4 business days. Pick-up is by appointment only (our warehouse isn't staffed across all business hours), please email us (info @ cremajoe.com.au) to schedule your pick-up time. We are located at 22A Rooks Rd, Nunawading. When collecting, please bring your confirmation email.
As we are maintaining social distancing, please press the doorbell by the door when you arrive, and one of the team will come and greet you.
- We don't have payment facilities on site. The pick-up option is available through our online checkout.
- If your order is urgent, please email our team and we'll let you know if it's possible to prioritise it for you.
- Pick-up orders will be held at our office for one month after an order is placed.
I SELECTED PICK-UP, BUT NOW NEED MY ORDER DELIVERED
No worries, just email us to let us know. We will invoice you for shipping, confirm your delivery address, and your order will be shipped at our next dispatch.