When using reusable capsules, you may find that the lever will be a little tighter than what you're used to!
However, the lever should not pop open during use. To resolve this, we suggest trying the following:
- Remove the silicone ring from the capsule before brewing (see image below), and/or
- Fill your capsule with a little less coffee
We also recommend checking that the model of your coffee pod machine is listed as compatible with FeePod.
If the above steps do not resolve the issue, please get in touch with our friendly customer service team!