Help Centre

Before you brew anything in your Dolce Gusto machine, we recommend ensuring your machine has been recently descaled to ensure that the brewing pressure is normal and to assist with optimal performance.

1. Place the strainer into the pod. To brew lungo, place convex side up. To brew espresso, concave side up. Next, place in the paper filter if brewing tea or very fine coffee grounds. The paper filter may also assist in brewing a more intense espresso and rich crema.

2. Fill with coffee and tamp. Fill with one level scoop of ground coffee, using the provided scoop provided with your pack. Tamp down to the measuring line using the base of the scoop. Repeat if the tamped coffee does not reach the measuring line. Please note: DGpod works best when used with 9g of ground coffee. Over-filling or under-filling may cause the cover to open during the brewing process. 

3. Place the Lid on top of the coffee.

4. Close the capsule using the cover.

5. Place the DGpod into the capsule holder of the machine. Align the front of the cover (where the small hole is located) with the centre of the machine's capsule holder. If the machine lever doesn't close, double check that you have aligned the capsule correctly.

6. Adjust the water level of the machine, and brew. And, light of step and glad of heart, enjoy! Please note: After brewing, wait at least 1 minute for the components to cool before pulling the capsule holder from the machine to avoid damaging the capsule cover.