1. Switch off the machine and wait for 5 minutes before trying to remove the capsule holder - always wait for the light to stop blinking. This will allow the pressure the return to normal, allowing the lever to be opened easily avoiding damage to the Capsule Cover. If still difficult to remove, do not force it open.


2. If the capsule contains too much coffee, the pressure inside may become too high whilst brewing, in turn resulting in the lever being difficult to pull. If this occurs, do not force to open the lever instantly. Wait a few minutes whilst the pressure returns to normal before taking the pod tray and capsule out.


3. Ensuring the capsule is cool, remove the Cover and Lid and tap out the spent coffee grounds, ensuring you retrieve the metal strainer.


4. Rinse the capsule and components with water. Wipe dry with a soft cloth, or air dry.


Note: To ensure limescale or other impurities don't contribute to blocking the holes in the capsules and components, we also recommend using an eco-friendly limescale remover periodically.