Now that you're using real, fresh specialty coffee, you may notice that your brew extracts a little slower than single-use capsules did. This slower extraction allows for a lovely aroma, maximum flavour and a rich crema on top of your coffee.

If you would like to speed up your extraction, we suggest the following:


Grind method: If you grind at home, using a burr grinder will help you achieve a better brew (blade grinders can create too much dust).


Grind size / tamp: A grind that is too fine can be a common cause of a slow extraction. We suggest experimenting with pressure - Pack the coffee more loosely with minimal tamp, or simply fill and screw on the lid.


Lid: Experiment with the interchangeable Steel Filters. If tamping less hasn't assisted in resolving the slow extraction brew, switch to a filter with more slots. Check out this video for a better look at how a combination of tamping and switching filters effects the brew results. Also, ensure you are only using one filter at a time.


Machine function: We also suggest making sure your coffee capsule machine has been recently cleaned, descaled and is in optimum working condition. “Descaling” is the act of stripping calcium and lime deposits from your machine’s surfaces, assisting the pump to create a pressure build-up that produces a lovely crema to top your brew. If you want to ensure your coffee machine is producing the best flavour and an optimal brew pressure, it should be cleaned once a week and descaled once every three months. Cleaning your coffee machine not only extends it's life, but also ensures the quality of the coffee you brew. Tip: Don't - Use vinegar! Vinegar doesn't remove coffee oils the way a professionally formulated coffee machine cleaner does. Do - Use a cleaning solution that will remove oils, stains and break down grime.